ji111 Casino — Privacy Policy

1. Who We Are

ji111 (referred to in this Policy as "ji111," "we," "us," or "our") operates the online casino and sports betting platform accessible at ji111.club. ji111 is committed to protecting the personal data of all users ("you," "Player," or "User") who access our services. This Privacy Policy applies to all personal data collected through ji111.club, whether accessed via desktop browser or mobile device in the Philippines or elsewhere.

By registering an account or using any ji111 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, processing, and use of your personal data as described herein.

2. Personal Data We Collect

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (to verify that you are at least 21 years of age, as required under Philippine regulations).
• Philippine mobile number and email address.
• Residential address.

2.2 Identity Verification Documents

• Scanned or photographed copies of government-issued IDs such as a Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's licence, submitted as part of our KYC (Know Your Customer) process.
• Selfie photographs taken during identity verification where required.

2.3 Financial Data

• GCash account number, PayMaya account number, or bank account details (BDO, BPI, Metrobank) used for deposit and withdrawal transactions.
• Transaction history, deposit amounts, withdrawal amounts, and associated timestamps.
• Cryptocurrency wallet addresses where USDT transactions are used.

2.4 Usage & Technical Data

• IP address, device type, operating system, browser type, and mobile network operator.
• Pages visited, games played, session duration, bet history, and platform interaction logs.
• Login timestamps and geographic location data derived from IP address.

2.5 Communications Data

• Records of communications with ji111 support via Live Chat, Messenger, Viber, and email, including content, timestamps, and resolution notes.

3. How We Collect Your Data

ji111 collects personal data through the following means:

• Direct submission — information you provide during account registration, KYC verification, deposit and withdrawal requests, and support interactions.
• Automated technologies — cookies, web beacons, log files, and analytics tools that record your interactions with ji111.club.
• Third-party providers — payment processors (e.g., GCash, PayMaya), identity verification services, and fraud detection partners who share data with ji111 as part of their service provision.

4. How We Use Your Personal Data

ji111 uses your personal data for the following purposes:

• To create, maintain, and manage your ji111 player account.
• To verify your identity and age in compliance with PAGCOR requirements and Philippine anti-money laundering regulations.
• To process deposits and withdrawals via your chosen payment method.
• To provide customer support and respond to your enquiries.
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct.
• To personalise your gaming experience, including game recommendations and targeted promotional offers.
• To send account-related notifications, security alerts, and, where you have opted in, marketing communications.
• To comply with legal and regulatory obligations applicable to ji111 as an operator in the Philippines.
• To improve the ji111 platform through analysis of aggregated usage data.

5. Legal Basis for Processing

ji111 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations to you under the ji111 Terms & Conditions (account management, payment processing, game delivery).
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA) of the Philippines, and other applicable laws.
• Legitimate interests — fraud prevention, platform security, and analytics that improve the platform without overriding your rights.
• Consent — marketing communications, which you may withdraw at any time by contacting support or using the unsubscribe mechanism in any marketing message.

6. Data Sharing & Third Parties

ji111 does not sell your personal data. We may share your data with the following categories of third parties only to the extent necessary to provide our services:

• Payment processors — GCash, PayMaya, BDO, BPI, Metrobank, and cryptocurrency exchange partners, to process your financial transactions.
• KYC and identity verification providers — to verify your identity and age as required under Philippine regulations.
• Game providers — licensed studios (e.g., Pragmatic Play, JILI, PG Soft) may receive limited technical data necessary to deliver their games within the ji111 platform.
• Fraud prevention and security services — to detect and prevent account fraud, bonus abuse, and money laundering.
• Regulatory and law enforcement authorities — when required to do so by applicable Philippine law, court order, or PAGCOR directive.

All third parties with whom ji111 shares data are bound by contractual data protection obligations and are prohibited from using your data for any purpose beyond the scope of their service provision to ji111.

7. Cookies & Tracking Technologies

7.1 What We Use

ji111.club uses the following types of cookies and tracking technologies:

• Essential cookies — required for the basic operation of the Platform, including session management and login authentication. These cannot be disabled.
• Analytics cookies — used to understand how players interact with ji111.club, enabling us to improve the user experience. Data collected is aggregated and anonymised.
• Preference cookies — used to remember your settings, such as language preferences and display configurations.

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of ji111.club. Refer to your browser's help documentation for instructions on cookie management.

8. Data Retention

ji111 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Under Philippine anti-money laundering regulations, transaction records must be retained for a minimum of five (5) years from the date of the transaction. KYC verification documents are retained for a minimum of five (5) years following account closure. Support communications are retained for three (3) years. Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.

9. Data Security

ji111 employs the following technical and organisational measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and ji111.club.
• Encrypted storage of sensitive account credentials and financial data at rest.
• Strict role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits and vulnerability assessments of the ji111 platform.
• Two-factor authentication (2FA) available to all players for enhanced account security.

Notwithstanding these measures, no internet transmission is entirely secure. If you suspect that your ji111 account has been compromised, please contact our support team immediately.

10. Your Privacy Rights

As a data subject under Philippine law (Republic Act No. 10173 — Data Privacy Act of 2012) and applicable data protection principles, you have the following rights with respect to your personal data held by ji111:

• Right to be informed — to know what data ji111 holds about you and how it is used.
• Right of access — to request a copy of the personal data ji111 holds about you.
• Right to rectification — to have inaccurate or incomplete data corrected.
• Right to erasure — to request deletion of your personal data, subject to ji111's legal retention obligations.
• Right to object — to object to processing based on legitimate interests, including direct marketing.
• Right to data portability — to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact ji111 support via Live Chat or by email at [email protected]. Ji111 will respond to all valid requests within thirty (30) days.

11. Children's Privacy

ji111 does not knowingly collect personal data from individuals under the age of 21. The ji111 platform is strictly restricted to adults aged 21 and above in compliance with Philippine regulations governing online gambling. If ji111 becomes aware that personal data has been collected from a person under 21, such data will be immediately deleted and the associated account suspended. Parents or guardians who believe a minor has accessed ji111 should contact our support team immediately.

12. Changes to This Privacy Policy

ji111 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform services. Where changes are material, ji111 will notify registered players via the Platform or by email to the address on their account. The date of the most recent revision is displayed at the top of this Policy. Your continued use of ji111 following notification of any update constitutes acceptance of the revised Privacy Policy.

13. Contact & Data Inquiries

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ji111, please contact us through the following channels:

• Live Chat — available 24/7 on ji111.club (fastest response)
• Messenger and Viber — Filipino-speaking agents available
• Email: [email protected]

Please include your registered account username and a clear description of your query or request. ji111 takes all privacy enquiries seriously and commits to responding within thirty (30) days of receipt.